Compunet Group including new software releases and the latest bug fixes. All our staff supporting Microsoft products have been trained to a minimum of Microsoft Certified Professional (MCP) status.
Maintenance Service Agreements are fixed price contracts and include the following services:

Various Support Services available include

- Hardware/Software Maintenance.

- Network / Internet / Intranet / Extranet / LAN / WAN Support.

- Guaranteed Response times.

- Restoration/reinstallation of network operating systems, major applications.

- Weekly maintenance tasks.

- Server file optimizations.

- Monthly maintenance task.

- Support:

Compunet Group offers a full support service for Messaging and GroupWare installation. On completion, you will receive full documentation for example, on Microsoft Exchange administration. If required, we will also provide a software releases and the latest bug fixes.

- Management/Administration:

Computer hardware and software is becoming more sophisticated and prevalent. Full management of the increasingly complex interrelationships between these requires a large investment in both time and training. The costs for the customer in acquiring the necessary skill sets in-house, are often unable to be justified. The result of leaving a system to manage itself can be disastrous. Compunet Group has considerable expertise in Total System Management and is able to offer this as part of an overall support package. With our high caliber consultants we are able to offer you up to date information and advice, to give you peace of mind that your system is being well managed and is cost effective.

- Communication:

All support staff are contacted using “on person” mobile communications. As well as facilitating office to engineer communication, Compunet Group can also give immediate support by allowing customer access to the help desk or an engineer, so that many problems can be solved without the need for an onsite visit, therefore saving you time and money.